Our properties consist of either one or two bedroomed apartments set within a conveniently located development. Care is provided by a professional tea...
In addition to having your own apartment, schemes feature an onsite restaurant, communal lounge, communal gardens, and an assisted bathroom equipped w...
Extra care properties are available to purchase or to rent. To learn more about renting an extra care property, please head over to the Saxon Weald w...
If you are thinking about making changes to your home, please read our terms and conditions below before making your application. Permission term...
As the freeholder of your property, we take out buildings insurance. The insurance premium is covered in your service charge. You will receive a copy ...
Just like you might shop around for new car insurance or a new mobile phone, we take some time before entering into a new contract to ensure residents...
We have a selection of one and two bedroom flats available for private market rent, all located close to Horsham town centre. Our private rental ...
My WealdLiving is our easy to use online self-service portal that provides secure access to your information and services 24 hours a day, 7 days a wee...
The best way to report a repair is through the My WealdLiving online service. Once registered, you can access a range of repairs and account services,...
Your rent is payable in advance, as set out in your tenancy agreement. Rents are reviewed annually and we will give you one month's notice of any chan...
If you're planning to move out, there's a few things you need to do before handing back your keys....
We'll treat your repair as a priority and attend as soon as an operative becomes available. Emergency repairs include: a blocked or unusab...
Domestic abuse is defined as an incident or series of incidents of controlling, coercive, or threatening behaviour, violence or abuse. No one des...
Abuse can be categorised in lots of ways, including emotional, physical and sexual, with the most common type of domestic abuse occurring in relations...
If you’re experiencing domestic abuse or concerned about someone you know, please remember that there are a range of support networks and services a...
If you're concerned about someone finding out you've looked at content to do with domestic abuse and getting help, please read the information below f...
We can provide support by referring you to agencies that can offer professional help and advice. ...
Here at Saxon Weald we can help you by dealing with your disclosures of domestic abuse, quickly, effectively and sympathetically, by a trained member ...
At Saxon Weald, we believe everyone has the right to feel safe in their home. To demonstrate our commitment, we’ve signed up to the Domestic Abuse H...
Your rent Market rents are set according to the local rental market at the start of your tenancy. Rent for shared ownership properties is calcul...
Direct debit If you pay by direct debit, we will automatically amend your payments and let you know the new direct debit amount at least 10 working d...
If you’re having difficulty paying your rent and/or service charges, it’s worth checking whether you’re entitled to more income/benefits. B...
Pension Credit Pension Credit is a benefit that guarantees most people over State Pension age a minimum income. How much you are entitled to will dep...
Universal Credit (UC) is a government payment to help support you with your living costs if you are on a low income or out of work. It replaces a numb...
New Style Employment and Support Allowance (ESA) New Style Employment and Support Allowance is a benefit for people who cannot work due to an illnes...
The benefit cap is a limit on the total amount of benefit you can receive. It applies to most people aged 16 or over who have not yet reached State Pe...
If you have a spare bedroom then your Universal Credit or Housing Benefit may be reduced. This is sometimes called the 'Bedroom Tax', the 'under-occup...
We understand that the cost of living can be worrying for many people. Our Helping Hand Guide is full of tips, advice and support to help your money s...
If you’re struggling to pay your water bills, contact your supplier as soon as you can. Most suppliers can offer help to customers who are under pre...
The cost of energy bills will continue to have an impact on many household budgets. To help ensure you receive as much support as possible, we’ve pu...
Foodbanks Foodbanks and local charities are seeing an increasing number of people turn to them and can really help put a meal on the table when you n...
Most local authorities have been provided with a Household Support Fund to help those most in need. Depending on your eligibility criteria, you may be...
The financial support fund is available to help support any Saxon Weald and Weald Living customer experiencing a financial crisis. This could be due t...
We understand that changes to your financial circumstances can be cause for concern, and these money worries can quickly turn into debt.Whether these ...
The charities and agencies listed here offer specialist financial help and advice. Money Advice Plus Money and debt advice nationwide. Telephon...
At Weald Living, homes are at the heart of everything we do, which is why making sure you feel happy and secure in your home is one of our main priori...
Complaints We take pride in delivering great customer service to our residents. However, occasionally, things can go wrong. We need to know when this...
We also want to know when things are going well, because it means we're heading in the right direction. ...
Surveys give us a better understanding of how the services we provide are performing for our customers....
We're always keen to hear about your experiences with us, the good and the bad, so we can identify what we're doing well and what we could be doing ...
Extra care is a great option for older people who want the independence of living in their own home, but peace of mind that support is available with ...
When it came to finding a new home for her and her son, Denise had been unsure about exploring shared ownership, having heard some mixed reviews. Sinc...
Weald Living is a part of Saxon Weald, providing properties for outright sale, shared ownership and private market rent across Sussex and Hampshire. ...
For information on working for us, please visit our main Saxon Weald website....
Please get in touch - whether you have a question, concern, complaint or compliment, we welcome your feedback....
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By using this website you are accepting the following terms and conditions. Please also read our privacy policy.AccuracySaxon Weald makes every effort...
UK General Data Protection Regulations (UK GDPR) Privacy Notice What is the purpose of this document? We are committed to protecting the privacy...
When someone visits our website, we use something called a “cookie” to collect information about visitors’ activity and behaviour using a web an...
