Grounds maintenance
Our Green Team is a volunteer customer group who monitor and report the quality of the grounds maintenance service in their areas each month. They have an important role to play in letting us know what is going well and what needs to be improved. Their feedback is shared with the our grounds maintenance contractors and has been instrumental in identifying areas for improvement. We then carry out inspections alongside customers to assess the issues and together develop action plans to improve standards. This usually results in swift and noticeable progress. Positive feedback from the Green Team is shared with the grounds maintenance teams, boosting positivity and helping set standards for other areas.
We currently have about 20 members of the group, but it would be great to have more. If you live in a general needs block and receive grounds maintenance services, we would love to hear from you!
Please register your interest here, and we will get back to you.
Leaseholder drop-in sessions (Extra Care)
Drop-in sessions are a great opportunity if you have queries about your service charges or lease. These one-to-one discussions are confidential and allow you to address any concerns with our Home Ownership Manager.
